burger icon
Spring Bok Review Australia

Contact Us

Contact Spring Bok

If you need assistance with any aspect of the Spring Bok website available at springbok-au.com, you can reach our editorial and support team using the contact options below. This contact page relates to the independent review and information services provided on this site and does not make Spring Bok a gambling operator or service provider to Australian residents.

When you contact us through the form, please provide your name, a valid email address or messenger contact, and a clear description of your question or concern. This helps us classify your request (for example: general enquiry, support for using the site, content correction request, press enquiry or business proposal) and respond more efficiently.

Main contact channels

We aim to acknowledge or respond to all enquiries sent through the form or by email within one business day, and usually sooner. Response times may vary depending on the complexity of your request and the volume of contacts we receive.

Availability and response times

Our editorial and support team for Spring Bok operates standard business hours and does not provide 24/7 live support. The "24/7" phrasing sometimes used in relation to gambling services does not apply to this review website. You may contact us at any time using the form or email addresses above, and we will respond during our operating hours. As a guide:

  • We usually respond to straightforward questions, broken-link reports or minor correction requests within one business day.
  • More complex issues, including legal or compliance-related questions, may require additional review and can take several business days.
  • If your query relates to a specific offshore gambling operator that we describe, we may need to refer you to that operator's own customer support channels.

Important regulatory and legal information for Australian users

Spring Bok and springbok-au.com do not provide gambling services to Australian residents. Our site is an informational and review resource only. We are not licensed in Australia to offer online gambling, and we do not process player deposits, bets or withdrawals.

  • Offshore gambling operators: Some of the brands we review, including the Spring Bok branded offshore casino operated by Quadgreen N.V. from Willemstad, Curaçao, may target non-Australian markets. As at 2026, the provision of most online casino services to Australian residents by offshore operators is prohibited under the Interactive Gambling Act 2001 (Cth). Access to such services may be disrupted or blocked by the Australian Communications and Media Authority (ACMA).
  • Checking legality: Before engaging with any gambling operator, Australian users should check whether that operator is legal to use from Australia. The ACMA provides up-to-date information and resources at https://acma.gov.au/check-if-gambling-operator-legal.
  • Licensing information: Based on our research (current to 2026), Spring Bok's claimed licensing is linked to Curaçao, with Quadgreen N.V. cited as operator. Public, verifiable licence numbers and active seal validator links were not clearly available or could not be confirmed. We cannot verify the current status or validity of any Curaçao licence claimed by that operator.
  • No Australian licence: The Spring Bok offshore casino is not licensed by any Australian state or territory regulator, and has no Australian financial services or gambling licence. Our reviews are provided strictly for informational and comparative purposes.

Regional compliance note: If you contact us with questions about whether you may legally use a particular gambling site from Australia, we can provide general informational guidance and direct you to official sources such as the ACMA, but we do not provide personal legal advice and cannot confirm your individual legal position.

Responsible gambling and risk information

Spring Bok is committed to presenting information about gambling, and in particular about offshore online casinos, in a way that recognises the risks associated with interactive gambling for Australian users.

  • No encouragement to break the law: Nothing on this contact page or elsewhere on springbok-au.com should be interpreted as encouraging Australians to access or use illegal offshore gambling providers. Our role is descriptive and critical, not promotional.
  • Problem gambling awareness: Interactive gambling can lead to financial harm, mental health issues and relationship difficulties. The 2021 Second National Study of Interactive Gambling in Australia (see Gambling Research Australia) highlights elevated risks where services are provided by offshore, unregulated or weakly regulated sites.
  • Seeking help: If you contact us about gambling harm, we may refer you to specialist support services. In Australia, assistance is available through services such as state and territory gambling help lines and counselling providers. We are not a counselling or treatment service and cannot provide emergency support.
  • Research reference: For further background information, you may wish to consult the "Second National Study of Interactive Gambling in Australia" available at Gambling Research Australia: download the report (PDF).

Complaints, corrections and disputes

If you wish to raise a concern about any content on springbok-au.com relating to Spring Bok, including accuracy, fairness, potential defamation, copyright or privacy issues, please use the contact form below or email [email protected] with the subject line "Complaint - Spring Bok". To help us respond promptly, please include:

  1. The URL of the page you are referring to.
  2. A clear description of the issue, including why you believe the material is inaccurate, incomplete, misleading or otherwise problematic.
  3. Any supporting documentation or references that you would like us to consider.
  4. Your preferred contact details and any relevant time constraints.

We will review your complaint in good faith and aim to provide an initial response within a reasonable time frame. Resolution may involve clarification, amendment, or removal of content where appropriate. We are not responsible for resolving disputes between you and any third-party gambling operator; in those cases, you may need to contact the operator directly or seek independent legal advice.

Corporate and address information (for reference only)

Spring Bok is an independent review profile relating to the Spring Bok brand. According to information publicly cited in licensing and operator disclosures, the underlying gambling operator for the Spring Bok offshore casino is:

  • Operator company: Quadgreen N.V.
  • Stated jurisdiction: Willemstad, Curaçao
  • Registration and tax details: Not publicly verified by us as of 2026. No confirmed licence number or verifiable eGaming seal was available at the time of our latest research.
  • Parent group: Frequently associated with the Jackpot Capital network, although ultimate ownership and beneficial owner details are not clearly disclosed and overall corporate transparency is described as low.

This information is provided solely to explain the context of our review activity. It does not constitute endorsement, verification or a legal representation about the current status of Quadgreen N.V. or any related entities. Spring Bok and springbok-au.com do not share corporate ownership or control with the gambling operator and operate as an independent review resource.

Privacy and use of your contact details

When you contact us through this page, we will use the details you provide (such as your email address or messenger handle) only for the purpose of responding to your enquiry and managing our relationship with you. We recommend that you do not include sensitive personal information in the message field unless it is strictly necessary to explain your concern. Communications sent through this form may be stored for record-keeping, compliance and quality assurance purposes in accordance with our privacy practices.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For any questions relating directly to gambling transactions, account balances or withdrawals, you will need to contact the relevant gambling operator, as Spring Bok cannot access or manage player accounts on any casino platform.

Last updated: Content on this contact page, including regulatory references and operator information, is based on research current to 2026. Laws, licensing statuses and regulator guidance may change, and you should always refer to official government and regulator websites for the most current information.