Privacy Policy
This Privacy Policy explains how Spring Bok, operating the website at springbok-au.com, collects, uses, discloses, and protects personal information of website visitors and users of our review and informational services. It applies to all individuals who access or use our site, including prospective players who read our content or follow outbound links to third-party gambling operators. This Privacy Policy does not govern the data practices of any third-party casino or service we review or link to.
This Privacy Policy is effective as of 1 January 2026 and supersedes any earlier version published on springbok-au.com.
Who We Are
Spring Bok is an independent online gambling review and information service focused on the brand "Spring Bok" and related offshore gambling offerings. Our website springbok-au.com is not an Australian-licensed gambling operator and does not itself provide wagering or gaming services to Australian residents. We provide reviews, comparisons, and educational information about third-party gambling sites, including Springbok Casino, which is operated offshore.
Operator and Legal Entity
For the purposes of this Privacy Policy, the data controller for personal information collected through springbok-au.com is:
- Operator name: Quadgreen N.V. (as the offshore operator associated with the Spring Bok brand and referenced in connection with Springbok Casino)
- Registered/Head office: Willemstad, Curaçao (exact street address and postal code not specified)
- Jurisdiction of registration: Curaçao
- Company registration number: Not specified
- Tax identification number: Not specified
To the extent Australian or other privacy laws require a local representative, we may appoint one from time to time and will update this Policy accordingly. At present, all data protection responsibilities are handled centrally by the operator.
Data Protection Contact
We have designated an internal data protection contact point (data protection department) to address privacy-related questions and requests.
- Data Protection Contact (DPO function): Data Protection Officer, Quadgreen N.V.
- General enquiries: [email protected]
- Privacy and data requests: [email protected]
- Media and regulatory enquiries: [email protected]
- HR-related privacy enquiries: [email protected]
While no dedicated phone number or contact form is specified, you may contact us by email using the addresses above. Where required by law, we will provide additional contact channels on our website.
What Personal Data We Collect
When you access or interact with Spring Bok via springbok-au.com, we may collect and process the following categories of personal and technical information, either directly from you or automatically from your device:
Identification and Contact Data
- Basic contact information: full name, email address, and (where voluntarily provided) telephone number when you:
- subscribe to newsletters or marketing communications;
- contact us via email (e.g., [email protected], [email protected], [email protected], [email protected], [email protected]);
- request information or submit feedback.
- Professional details: for press, affiliate, or B2B enquiries, we may collect your role, organisation, and business contact details.
Technical and Usage Data
- Device and connection data: IP address, approximate geolocation derived from IP (country/region), device type, operating system, browser type and version, language settings.
- Log and interaction data: pages viewed, time and date of visits, referring and exit pages, click paths, time spent on pages, scroll depth, and interactions with specific site elements (such as outbound links to third-party casinos).
- Cookies and similar technologies: unique identifiers (cookie IDs), session tokens, and related tracking data, as further detailed in the "Cookies & Tracking Technologies" section.
Payment and Financial Data
Spring Bok does not provide real-money gambling or payment processing services on springbok-au.com. However:
- We may collect limited payment-related information if:
- you enter into advertising, affiliate, or other commercial arrangements with us; or
- you purchase services or sponsored placements related to our review activities.
- Such data may include billing contact details, invoicing information, bank details (if you are a business partner), and transaction logs relating to our B2B relationships only.
We do not collect or store your payment card details or gambling account financial data for third-party casinos; these are handled by the respective operators and payment providers you choose to use.
Behavioural and Profile Data
- Engagement data: preferences regarding content categories (e.g., slots, table games, bonuses), clicks on comparison tables, reviews, or outbound links to third-party gambling sites.
- Marketing interaction data: newsletter opens, clicks, unsubscribe actions, and your stated marketing preferences (where you have subscribed).
- Inferred interests: aggregated or pseudonymised profiles based on your browsing patterns on springbok-au.com to understand which reviews or topics are most relevant to our audience.
Information from Third Parties
- Affiliate and analytics partners: we may receive aggregated statistics or pseudonymised identifiers from advertising networks, analytics providers, or affiliate platforms indicating that a user reached a third-party casino via our site.
- Public sources: for press and corporate contacts, we may supplement your details with publicly available professional information (e.g., from company websites or public profiles) where permitted by law.
Special Categories of Data
We do not intentionally collect sensitive information such as health data, religious beliefs, or information about problem gambling treatment. Do not send such information to us. If you inadvertently provide it, we will handle it strictly in line with applicable law and minimise its use.
Legal Basis for Processing
We process personal information in accordance with applicable laws, including the Australian Privacy Act 1988 (Cth) and Australian Privacy Principles (APPs), and, where relevant, international standards inspired by the EU General Data Protection Regulation (GDPR). Depending on the context, our legal bases include:
Consent
- We rely on your explicit consent when:
- you subscribe to email newsletters or marketing communications from Spring Bok;
- we or selected partners place non-essential cookies (e.g., advertising or certain analytics cookies) on your device;
- you agree to receive promotional offers about third-party casinos or gambling products via email or similar channels.
- You may withdraw consent at any time (see "Your Rights" below). Withdrawal does not affect the lawfulness of processing prior to withdrawal.
Performance of a Contract or Steps at Your Request
- We process data where necessary to:
- provide you with our services, such as newsletters, alerts, or access to restricted content (if applicable);
- respond to your customer support enquiries or complaints;
- manage commercial relationships with advertisers, affiliates, or other B2B partners.
- This includes using your contact details to communicate with you, maintain your subscription preferences, and ensure delivery of requested services.
Legitimate Interests
We may process your data where necessary for our legitimate interests, provided these are not overridden by your rights and interests. These interests include:
- Site operation and security: ensuring the stability, integrity, and safety of springbok-au.com, including monitoring for fraud, abuse, and cyber threats.
- Analytics and service improvement: analysing site performance, user engagement, and content effectiveness to improve our reviews, design, and user experience.
- Business development: managing relationships with advertisers, affiliates, and other partners, including performance reporting and optimisation of promotional placements.
- Enforcement of rights: protecting and enforcing our legal rights, responding to disputes, and defending against legal claims.
Compliance with Legal Obligations
- We process certain information because we are required to do so under:
- applicable corporate, tax, and accounting laws (e.g., retention of transaction and invoicing data for minimum statutory periods);
- regulatory and consumer protection obligations in jurisdictions where we operate or target users;
- requests or lawful orders from courts, regulators, or law-enforcement agencies.
- Although we are not an Australian-licensed gambling operator, we align with guidance from Australian regulators, including the Australian Communications and Media Authority (ACMA), particularly when interacting with Australian users.
Purpose of Processing
We use the personal and technical data described above for the following purposes:
Provision and Operation of Our Services
- Operating, maintaining, and securing the website springbok-au.com and its features.
- Providing access to reviews, comparison tools, and educational materials about offshore gambling operators, including Spring Bok-related sites.
- Responding to your enquiries, complaints, or feedback sent to our email addresses ([email protected], [email protected], etc.).
Improvement, Analytics, and Research
- Monitoring usage trends, traffic sources, and interaction with our content to:
- understand which reviews, guides, and tools are most useful;
- improve navigation, layout, and information architecture;
- carry out statistical analysis and produce aggregated reports.
- Evaluating the performance of marketing campaigns and referral links, including affiliate conversions, in a way that does not directly identify individual end users wherever feasible.
Marketing and Communications
- Sending newsletters, promotional updates, and tailored communications about:
- new reviews or changes affecting Spring Bok and related offshore gambling offerings;
- responsible gambling information and regulatory developments relevant to Australian users;
- partners' offers, bonuses, or campaigns, where permitted by law and your preferences.
- Creating custom or look-alike audiences in cooperation with advertising networks, where such use is based on consent or another valid legal basis and subject to your ability to opt out.
Fraud Prevention, Security, and Compliance
- Detecting and preventing unauthorised access, spam, abuse of our contact channels, or other malicious activity.
- Ensuring compliance with applicable laws, regulatory expectations, and our policies, including content restrictions concerning Australian residents and offshore gambling.
- Cooperating with regulators such as ACMA and other competent authorities where legally required.
Business Administration
- Managing relationships with advertisers, affiliate partners, and other business counterparts associated with the Spring Bok network.
- Maintaining internal records, accounting, and invoicing.
- Evaluating, executing, or restructuring parts of our business, including potential mergers, acquisitions, or asset transfers, in compliance with applicable data protection requirements.
Disclosure & Sharing
We do not sell your personal information as that term is commonly understood. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate safeguards:
Service Providers and Technical Partners
- Hosting and infrastructure providers: companies that host our servers, databases, and related infrastructure for springbok-au.com.
- Analytics providers: third-party tools (for example, web analytics services) that help us understand how users interact with our site, generally using aggregated or pseudonymised data.
- IT security and maintenance providers: specialists who assist with security, performance optimisation, and troubleshooting.
Payment and Commercial Partners
- Where we maintain B2B relationships (e.g., advertisers, affiliates, or sponsored placements), we may share:
- limited business contact details;
- performance reports and statistics (such as clicks and conversions from our review pages), usually on an aggregated basis.
- We do not pass your personal banking or gambling account information to casinos; that data is processed directly by the respective third-party operators and payment providers.
Affiliates, Advertising Networks, and Third-Party Casinos
- With your consent (where required), we may allow:
- advertising networks and affiliate platforms to set cookies or tracking technologies to measure conversions or personalise ads;
- third-party gambling operators (such as those in the Jackpot Capital group network or Spring Bok-related brands) to receive aggregated data relating to traffic we refer to them.
- Any personal data you provide directly to a third-party casino, including Springbok Casino at springbokcasino.co.za or other domains, is governed exclusively by that operator's privacy policy and terms. We have no control over their processing and assume no responsibility for their compliance.
Regulators, Authorities, and Legal Recipients
- We may disclose information where necessary to:
- comply with applicable laws and lawful requests (e.g., from the Australian Communications and Media Authority (ACMA), data protection regulators, courts, or law-enforcement agencies);
- respond to legal proceedings or enforce our legal rights;
- address security incidents, suspected fraud, or harmful behaviour.
Business Transfers
- In connection with a potential or actual merger, acquisition, asset sale, or corporate restructuring involving Quadgreen N.V. or the Spring Bok review operations, personal data may be transferred to prospective or actual purchasers, subject to strict confidentiality and applicable data protection requirements.
International Transfers
Due to the global nature of the online gambling and affiliate marketing ecosystem, your data may be transferred to, stored in, or accessed from jurisdictions outside your country of residence, including:
- Curaçao: where Quadgreen N.V. is located and where core operational systems may be hosted or administered.
- European Economic Area (EEA)/United Kingdom: where certain analytics, hosting, or service providers may operate.
- Other regions (including the United States or Asia-Pacific): where cloud providers, advertising networks, or specialist vendors may be based.
When transferring personal data internationally, we implement appropriate safeguards, which may include:
- using service providers in jurisdictions recognised by relevant authorities as providing an adequate level of data protection;
- entering into data processing agreements that incorporate standard contractual clauses or equivalent instruments for cross-border transfers (for example, clauses aligned with EU GDPR standards);
- adopting additional technical and organisational measures, such as encryption and access controls, to protect data in transit and at rest.
By using springbok-au.com, you acknowledge that your data may be processed in countries that may have different data protection rules than your home country, while we will always apply protections consistent with this Privacy Policy.
Data Retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal, accounting, or reporting obligations. Retention periods may vary depending on the category of data:
General Retention Periods
- Contact and subscription data: retained for as long as your subscription or relationship with us remains active and for up to 5 years after your last interaction, unless you request earlier deletion (subject to legal obligations).
- Technical and analytics data: logs and analytics records are generally retained for 24 months from collection, after which they are aggregated or anonymised wherever feasible.
- B2B and transactional records: data relevant to invoices, contracts, and financial transactions is typically retained for a minimum of 7 years after the end of the relevant financial year, in line with common accounting and tax requirements.
Deletion and Anonymisation Criteria
- Data is deleted or irreversibly anonymised when:
- it is no longer reasonably required for the purposes for which it was collected;
- statutory retention periods (if any) have expired;
- you successfully exercise your right to erasure (where applicable) and no overriding legal grounds require continued storage.
- If technical constraints prevent immediate deletion (for example, backup archives), we will securely isolate and protect the data from further active processing until deletion is feasible.
Your Rights
We respect your rights in relation to your personal information. While our principal regulatory reference point is the Australian Privacy Act and APPs, we also align, where appropriate, with international standards such as the GDPR. References in this section to GDPR-style rights are provided for transparency and do not create rights beyond those granted by applicable law in your jurisdiction.
Access and Transparency
- You may request confirmation of whether we process your personal data and obtain a copy of that data, together with information about:
- the purposes of processing;
- categories of data processed;
- recipients or categories of recipients;
- data retention periods or criteria.
Correction (Rectification)
- You have the right to request that we correct inaccurate, incomplete, or outdated personal information we hold about you. We may request supporting documentation where necessary (for example to confirm your identity).
Deletion (Erasure)
- You may request deletion of your personal data where:
- the data is no longer necessary for the purposes for which it was collected;
- you withdraw consent and there is no other legal basis for processing;
- you object to processing based on legitimate interests and we have no overriding grounds to continue; or
- we have unlawfully processed the data.
- We may retain limited information where required by law or necessary to establish, exercise, or defend legal claims.
Restriction of Processing
- In certain circumstances, you may request that we restrict the processing of your data, for example:
- while we verify the accuracy of the data you contest;
- where processing is unlawful but you prefer restriction over deletion;
- where we no longer need the data but you require it for legal claims.
Objection to Processing
- You may object, on grounds relating to your particular situation, to processing based on our legitimate interests (including profiling related to these interests). We will stop processing unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or processing is required to establish, exercise, or defend legal claims.
- You have an unconditional right to object at any time to the use of your data for direct marketing, including profiling for such purposes. If you object, we will stop such processing without delay.
Data Portability
- Where technically feasible and required by law (in particular under GDPR-inspired frameworks), you may request to receive the personal data you provided to us in a structured, commonly used, and machine-readable format, and to have it transmitted to another controller, where the processing is based on consent or contract and carried out by automated means.
Withdrawal of Consent
- Where we rely on your consent (for example, for email marketing or non-essential cookies), you may withdraw that consent at any time by:
- clicking the unsubscribe link in our marketing emails; or
- contacting us at [email protected].
- Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.
Procedures, Timeframes, and Cost
- To exercise any of your rights, contact us at [email protected] or [email protected], specifying:
- your name and contact details;
- the nature of your request; and
- any relevant context (such as email addresses you used with us).
- We may request reasonable information to verify your identity before acting on your request.
- We aim to respond to all valid requests within 30 days of receipt. If we need more time due to complexity or volume, we will inform you of the extension and reasons.
- We will not charge you for making a request or for one copy of your data. We may charge a reasonable fee or refuse to act on requests that are manifestly unfounded, excessive, or repetitive, as permitted by law.
Note on Mexican Privacy Law References
Our operations are not primarily focused on Mexico. However, where users from Mexico access our content, we seek to broadly align with principles found in international data protection frameworks, including those similar to the Mexican Federal Law on Protection of Personal Data Held by Private Parties, particularly regarding transparency, purpose limitation, and user choice. Where a conflict arises, the law of your place of residence may prevail to the extent it applies.
Cookies & Tracking Technologies
We use cookies and similar technologies on springbok-au.com to ensure the site functions correctly, to analyse traffic, and to support advertising and affiliate activities related to the Spring Bok brand and other offshore gambling offerings.
Types of Cookies
- Session cookies: temporary cookies that remain on your device only while your browser is open. They enable core functions such as navigation and remembering your actions during a single session.
- Persistent cookies: cookies stored on your device for a defined period (for example, days or months) after your session ends, used to remember your preferences and to recognise your browser upon return visits.
- First-party cookies: cookies set directly by springbok-au.com to support site functionality and analytics.
- Third-party cookies: cookies set by external providers, such as analytics services, affiliate platforms, or advertising networks, which may track your activity across multiple websites.
Purposes of Cookies
- Strictly necessary / functional: required for basic site operation, such as page navigation, load balancing, and remembering your cookie preferences.
- Analytics and performance: help us understand how visitors use our site, which pages are popular, and how users move through our content. This information is typically aggregated and used to improve our services.
- Advertising and affiliate tracking: used to:
- measure the performance of promotions and referral links to third-party casinos and gambling brands;
- attribute commissions to our affiliate relationships;
- in some cases, tailor or limit the number of ads you see, where such functionality is enabled and compliant with local law.
Managing and Disabling Cookies
- You can manage or disable cookies through your browser settings. Instructions are typically available in the "Help" or "Settings" section of your browser.
- You may also:
- clear cookies from your device at any time;
- use private browsing or "Do Not Track" features (although our response to "Do Not Track" signals may vary depending on implementation and applicable law);
- where available, use any cookie consent tools or banners provided on springbok-au.com to adjust your preferences between categories of cookies.
- Please note that disabling certain cookies may affect the functionality or performance of the site, and you may not be able to experience all features fully.
Data Security
We take technical and organisational measures to protect personal information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access.
Technical Measures
- Encryption in transit: we use TLS 1.2 or higher (HTTPS) to encrypt data transmitted between your browser and our servers, where supported by your browser and network environment.
- Encryption at rest: where feasible, we store sensitive information in encrypted form within our systems or those of our service providers.
- Access controls: access to personal data is restricted to authorised personnel and service providers who need it to perform their duties and are bound by confidentiality obligations.
- System hardening: we implement measures such as firewalls, intrusion detection, and regular patching to reduce vulnerabilities.
Organisational Measures
- Policies and training: staff with access to personal data receive guidance on data protection, information security, and responsible handling of user information.
- Vendor management: we select third-party providers that implement appropriate data security standards and enter into contractual arrangements governing data processing.
- Incident response: we maintain processes to detect, investigate, and respond to suspected personal data breaches. Where required by law, we will notify affected individuals and relevant regulators without undue delay.
Compliance with Security Standards
- Some of our technology and cloud providers may hold security certifications such as ISO/IEC 27001 or SOC 2. While Spring Bok itself is not formally certified under these frameworks, we endeavour to align our practices with recognised industry standards.
No method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee absolute security.
Complaints & Contacts
If you have questions, concerns, or complaints about how we handle your personal information, or if you wish to exercise your privacy rights, you can contact us using the details below.
Contacting Us
- General and privacy enquiries: [email protected]
- Data subject rights and complaints: [email protected]
- Press and regulatory enquiries: [email protected]
When contacting us, please provide enough information to identify yourself and clearly describe your request or complaint. We may contact you for additional information if necessary to process your request.
Internal Complaint Procedure
- Submission: Send your complaint or request by email to [email protected] or [email protected].
- Acknowledgement: We will acknowledge receipt of your complaint as soon as reasonably practicable, typically within 5 business days.
- Assessment: Our data protection contact will review your complaint, may request additional information, and will investigate internally and, if relevant, with any involved service providers.
- Response: We aim to provide a substantive response within 30 days of receiving a complete complaint. If more time is needed due to complexity, we will inform you and provide an updated timeframe.
- Outcome: We will explain our conclusions and any steps we propose to take to address the issue or improve our practices.
Escalation to Supervisory Authorities
If you are not satisfied with our response or believe we are processing your data in breach of applicable law, you may have the right to lodge a complaint with a competent data protection or privacy regulator. Depending on your location, this may include:
- Australia (primary reference jurisdiction for this site):
- Office of the Australian Information Commissioner (OAIC)
- Website: https://www.oaic.gov.au
- Contact details are available on the OAIC website for telephone, email, and postal complaints.
- Other jurisdictions (including EU/EEA residents):
- You may contact your local data protection authority. Details for EU authorities are available via the European Data Protection Board at https://edpb.europa.eu/about-edpb/board/members_en.
For guidance regarding the legality of online gambling operators in Australia and blocked offshore sites, you can also consult the Australian Communications and Media Authority (ACMA) at https://acma.gov.au/check-if-gambling-operator-legal. Please note that ACMA regulates gambling services and may not handle privacy complaints; for privacy matters, the OAIC is generally the appropriate authority in Australia.
Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or the nature of services offered through Spring Bok and springbok-au.com.
Notification of Changes
- When we make material changes to this Privacy Policy (for example, expanding the types of data we collect, changing how we share data, or altering your rights and choices), we will:
- post the updated Policy on springbok-au.com with a new "Last updated" date;
- display a prominent notice or banner on the website;
- where you have an active subscription or existing relationship with us, notify you by email to the address we have on record.
- For significant changes that materially affect your rights or our use of your data, we will endeavour to provide at least 30 days' advance notice before the changes take effect, unless a shorter period is required due to legal or security reasons.
User Options on Policy Updates
- If you do not agree with the updated Privacy Policy, you may:
- stop using springbok-au.com and related services;
- unsubscribe from marketing communications using the links provided in our emails;
- contact us at [email protected] to request deletion of your personal data where applicable.
- Continued use of our site after the effective date of an updated Policy will constitute your acknowledgement of the changes, to the extent permitted by applicable law.
Version control: This Privacy Policy was last updated on 1 January 2026. Future material changes will be summarised in a brief changelog section on this page or in a linked document describing the nature and impact of the changes.